Welcome ! Welcome to Upscale Gallery, the most comprehensive giftware site on the Web.
About Us!
Upscale Gallery is a home for Fine China, Crystal, Flatware, Collectibles and Gifts on the web. We at Upscale Gallery have been in the gift and collectible business for over ten years. We warehouse the products offered on our site. Our customers are the reason for the phenomenal success we have enjoyed. Over time, we have fine-tuned our merchandise to provide the shopping experience you want, with more choices in gifts and fine collectibles.
At Upscale Gallery you will find: Lalique, Swarovski, Lenox, Wallace, Gorham, Rosenthal, Lladro, Noritake, Waterford, Wedgwood, Limoges, Baccarat, ... these are just a few of the famous names we feature.
We are also dedicated to service and savings. We listen to you! Our knowledgeable customer representatives are trained to assist you in every possible way.
So whether you're just starting your first home or bringing a new kind of luxury into your life, you can depend on Upscale Gallery for a truly pleasurable shopping experience.
Ordering Information
You may place a secure order online. Feel free to call us at 718-851-3605 or
fax us your order at 718-851-3606 In Stock items are usually shipped within 48 hours. All orders shipped to New York State are tax applicable.
Return and Credit Information If for any reason you wish to return an item that you have purchased within 30 days of the shipment date, please call us or email us for return authorization. No returns are accepted without authorization. All items returned must be in original unused condition with original boxing to receive credit. Please follow these instructions for shipping.
1. Please re-use the original carton and packing material.
2. Please address the package to:
Upscale Gallery
1060-38 St. Street
Brooklyn, NY 11219
3. Please include a packing slip indicating the item(s) and quantity being returned, and a brief explanation why you are returning the merchandise.
4. Place the packing slip inside the carton and seal the carton with appropriate packaging tape.
5. If you return an item within 30 days, we will reimburse you the full merchandise amount. No Returns will be accepted after 30 Days.
6. All Items that are not in stock and it is being specially ordered for you are "Non cancelable or returnable.
Packages must be returned via UPS Ground or the U.S. Post Office Parcel Post with Delivery Confirmation. Please be sure to retain the tracking number for all boxes in case the shipment must be traced. Collect shipments will be refused and returned to sender.
Following receipt of the merchandise at our warehouse, your return will be posted to your account and credit less the shipping and insurance charges will be issued to the credit card on which the original purchase was made.
Damaged Merchandise? In the event that your purchase was damaged in transit please call us or email us service@upscalegallery.com for instructions, Damage claims must be
reported to us within 14 days of shipment date.
Lost Merchandise?
In the event that your order was not delivered as declared by UPS or USPS, please call us or email us service@upscalegallery.com for instructions. Claims must be reported to us within 30 days of shipment date. We are not responsible for any claims if the above conditions are not met.
Privacy We pledge that all personal customer information is secure and held confidential at all times from sale, disclosure and/or rental to, and tampering by any known third party. This applies to all personal customer information that is submitted, gathered, tracked or otherwise obtained in the course of any online business with us. This privacy guarantee is our standard default policy for all of our online customers without requiring an "opt out" action. It may only be changed in an "opt in" action through written customer notification.
Personal Information Includes
1. Names
2. Mailing and E-mail addresses
3. Telephone and Fax numbers
4. Credit information and/or history
5. Credit and/or debit card numbers
6. Bank account numbers
7. Any other personal banking information
8. Correspondence
9. Transactions
10. Personal or electronic histories
11. Any and all other related personal information as required, requested or solicited by the Member Company.
Shipping Charges
On Rush Orders (Next day, 2nd and 3rd Day) if in stock we make every attempt to ship those the same day (if received by 12:00 PM Eastern time). If you do have a rush order and need delivery by a certain date, we STRONGLY ADVISE that you make a notation in the comments area on the checkout form. It is possible to ship RUSH ORDERS later in the day, but please call or email to confirm this if you need the item by a certain date. All shipping is done on business days M-F. Saturday delivery arrangements may only be made by phone with a surcharge quoted by phone.
Copyright 2001-2008 www.upscalegallery.com Email Us
Site design by SmartWeb design All Brands are Trademarks of their Respective Holders. Retail price is Manufacturer's Suggested Retail Price and may not reflect actual selling prices. All items are covered by Upscalegallery.com's guarantee to refund your purchase price if you are not completely satisfied. Our guarantee applies even though some items may not be covered by the manufacturers warranty, because Upscalegallery.com is not an "authorized" dealer of the merchandise. We reserve the right to change prices as they do change often by the companies. If there is a price change we will notify you prior to charging your order. We reserve the right to correct at all times any typographical error.
